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http://www.useit.com/alertbox/20020106.html
Most site maps fail to convey multiple levels of the site`s information architecture. In usability tests, users often overlook site maps or can`t find them. Complexity is also a problem: a map should be a map, not a navigational challenge of its own.
Keywords: information architecture, navigation support, site map design, sitemaps, sitemap
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http://www.useit.com/alertbox/990110.html
How to collect usability data from site users, using a historical archive as the case study. Keep surveys simple, collect data from real-world usage, and get feedback from friends of the site.
Keywords: field
data, survey forms, surveys, user feedback
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http://webword.com/interviews/index.html
Site includes usability articles written by John S. Rhodes. This page is a good starting point.
Keywords: rhodes, webword, content development, human factors, interviews, john rhodes, web design, web site design, web word, webword, usability
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http://www.ddj.com/documents/s=2879/nam1012433844/
Help users find the documents they`re looking for by incorporating a `thesaurus-like` hierarchy for your site.
Keywords:
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http://world.std.com/~uieweb/eyetrack1.htm
Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
Keywords:
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http://www.ddj.com/documents/s=2894/nam1012433859/
Spool uncovers the lessons his research has taught him about how best to design a site so that users don`t end up thwarted
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http://www.sensible.com/
Steve Krug, author of Don`t Make Me Think! A Common Sense Approach to Web Usability, provides consulting services including expert reviews of existing sites and new designs, usability workshops, and usability testing.
Keywords: don`t make me think, steve krug, web site design, expert reviews, usability, usability reviews, usability testing, usability workshops, advanced common sense
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